Help Center

Find answers to common questions and get the help you need with Sustifi.

👤

Account Management

Manage your account settings, data, and privacy preferences.

🔒

Privacy & Data

Learn about how we protect your data and privacy rights.

🚀

Getting Started

New to Sustifi? Learn about our platform and services.

Frequently Asked Questions

What is Sustifi?

Sustifi is a platform that helps Nordic freelancers and businesses track their carbon footprint, issue Carbon Footprint Statements, and connect with eco-conscious clients through our directory.

How do I get started?

Request access on our beta page, and we'll email you when your access is ready. Then add your business activities (energy use, travel, etc.) and we'll calculate your carbon footprint. You can then issue a Carbon Footprint Statement and list in our directory.

How much does it cost?

All plans are currently free during the beta. When paid plans launch, their prices are shown on our pricing page; consumer prices include VAT.

How accurate are the carbon calculations?

Our calculations use recognised emission factors, each cited with its source. They are estimates: their accuracy depends on the data you enter and on the factors, and we have not quantified their uncertainty. They suit awareness and trend tracking; check them independently before critical business decisions.

Can I export my data?

Yes, you can export all your data from your profile settings under Privacy > Export Data. This includes your carbon footprint data, Carbon Footprint Statements, and account information.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.